At ShotForm, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data gathered through our mobile application that helps people manage their solar and electricity usage. By using the ShotForm app, you agree to the practices described in this policy.
Information Collection and Use
Personal Information: The ShotForm app may collect certain personal information such as your name, email address to provide you with personalized services and support.
Usage Data: We collect information about your interactions with the app, including usage patterns, preferences, and settings, to improve the experience, troubleshoot technical issues, and enhance the functionality of the app.
Powerwall, Vehicles, Electricity, and other site related Data: The app may access and collect data related to your solar panel performance, electricity consumption, energy production, and related metrics from your connected devices or systems. This data is used to help you manage and optimize your energy usage effectively. This data is never aggregated, shared, or accessed by other parties.
Data Security
Secure Storage: All collected data, including personal and usage information, is securely stored on encrypted servers and databases. We employ industry-standard security measures to protect your information against unauthorized access, misuse, or alteration.
Access Control: Access to your personal information is restricted to authorized personnel who require it to perform their duties and improve our services. We do not sell, trade, or rent your personal information to third parties for any purpose.
Third-Party Integration
No Data Sharing: We do not share your personal or usage data with third parties without your explicit consent, except as required by law or to comply with legal obligations.
Service Providers: In some cases, we may engage third-party service providers to assist us in delivering services, maintaining the app, or analysing data. These providers are bound by confidentiality agreements and are only permitted to use the information to perform their designated tasks. We are yet to engage in these activities, as of December 2023.
Controls and Choices
Opt-Out Options: You may choose not to provide certain personal information or restrict the app’s access to specific data, although this might limit some functionalities of the app.
Updates and Communication: We may occasionally send you updates, newsletters, or promotional communications related to our services. You have the option to opt out of these communications at any time.
Changes to the Privacy Policy
ShotForm reserves the right to modify or update this Privacy Policy at any time. Any changes made will be posted on this page, and it is your responsibility to review this policy periodically for updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us.
By using the ShotForm app, you agree to the terms outlined in this Privacy Policy. This policy is effective as of the date indicated at the top of the policy and applies to all usage of the app.